Over 250 people are involved in safety services for the Mont Blanc Tunnel.
Traffic safety department of the Mont Blanc Tunnel
This department forms the largest workforce for the Mont Blanc tunnel, with 72 employees. They are responsible for traffic control and user safety in normal conditions or during emergencies.
- Traffic safety operators work around the clock, 24 hours a day, 7 days a week in control and command positions, the Tunnel’s real control tower. Their mission is threefold: to control traffic, manage safety procedures, and inform people about traffic conditions.
- Team members are responsible for passenger safety during emergencies, such as vehicle breakdowns. They are thus the first response on the ground, using the fire department if necessary. For this, they are equipped with first response vehicles. They are also responsible for escorting abnormal loads.
- Traffic and safety assistants, who are present in the control areas for heavy goods vehicle traffic from Aosta (Italy) and Passy-Le Fayet (France), check the Euro category (environmental performance), as well as the size of the-lorries. They also provide passes, which are necessary to go through the Mont Blanc Tunnel.
12 firefighters mobilized 24/7
With a team of 70 firefighters who work in shifts for 24/7 cover, the Mont Blanc Tunnel always has 12 professional firefighters at emergency stations posted at each of the two entrances as well as at the centre of the tunnel. They provide immediate response to incidents and may use the support of public rescue forces, in line with the current safety procedures in the Tunnel. They are specialists in confined-space emergencies . Their rapid response is a critical safety component.
Welcoming customers, providing safety
This team has 43 employees. In addition to collecting tolls, they play an important role in safety. They are responsible for reminding drivers of the current traffic rules in the Tunnel, such as the speed limit and security distance between vehicles, answering their questions, and giving them the safety documents when going through. In emergency situations, toll operators are involved in facilitating public intervention and emergency services, as well as evacuating passengers.
IT and technical department
The 50 people who ensure the proper functioning of equipment within this vital department are essential to safety: both day and night, they ensure the proper functioning of the technical, IT and telecommunications infrastructure for the Tunnel. These teams also undertake investment projects and maintenance operations to ensure that the facilities are working properly.
Training and exercises are a daily occurrence for employees
Four safety drills are held annually by the GEIE-TMB, one of which uses the help of the French-Italian authorities and public forces. The drills simulate real-life emergency situations, and employees don’t know about them until they actually happen. They mobilize nearly 200 people to validate the effectiveness of the safety procedure.
In addition to these exercises, staff are also trained in safety using a 3D simulator. This prototype recreates the tunnel in great detail. The participants are at the core of a real role play. Different scenarios are tested using animated computer images that are as close to real conditions as possible.
Lastly, the Mont Blanc Tunnel provides 3,500 hours of training per year for intervention teams.
3,500 hours of training per year for intervention teams.